Official 115zr Documents

Privacy Policy 115zr — Our Commitment to Protecting the Personal Data of Malaysian Members

Your privacy is a fundamental right that 115zr takes seriously at all times. This Privacy Policy sets out in detail how 115zr collects, processes, stores, uses, and protects your personal data as a member of our platform. All data management practices at 115zr are in full compliance with Personal Data Protection Act 2010 (PDPA) Malaysia. Please take a moment to read and understand this policy before using 115zr's services.

Effective: 1 January 2026 Bahasa Melayu Malaysia PDPA 2010 SSL 256-bit
Last Updated: 1 January 2026
Member Data Protection

Your personal data is protected in accordance with Malaysian law and leading industry standards.

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SSL Encryption

115zr's Six Core Data Protection Principles

This is 115zr's concrete commitment to protecting the personal data of every Malaysian member who uses our platform.

Always-On 256-bit SSL Encryption

All communication between your device and 115zr's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. Your data cannot be intercepted or read by any unauthorised party while in transit.

Full Compliance with Malaysia's PDPA 2010

115zr fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of member data handling. This means you have legally protected rights regarding how your data is collected, processed, and used by 115zr.

Your Data Is Never Sold to Third Parties

115zr has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you — 115zr uses it only for the purposes to which you have consented.

Secure & Limited Data Storage

Personal data of 115zr members is stored on servers protected by strict access controls, database-level encryption, and continuous monitoring. Access to member data is granted only to 115zr personnel with a legitimate business need who have completed data protection training.

Right of Access, Correction & Erasure

As a 115zr member, you have the full right to access the personal data we hold about you, correct any inaccurate information, and request the deletion of your data. All such requests can be submitted to the 115zr team at any time.

Full Marketing Communications Control

You have full control over the types of communications you receive from 115zr. Subscribe or unsubscribe from promotional emails, in-platform notifications, and marketing messages at any time via your account settings or by contacting the 115zr support team.

Important — Key Information About This Privacy Policy

This Privacy Policy applies to all users and members of the 115zr platform, including website visitors, individuals who register an account, and anyone who interacts with 115zr's services. By using the 115zr platform, you agree to the data handling practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Section 1

Privacy Policy Introduction & Scope

115zr ("we", "our platform") is an online casino platform operating through the website 115zr.my and acts as the Data Controller for personal information collected from users and members in Malaysia. This Privacy Policy sets out our comprehensive approach to handling your personal data in a manner that respects your privacy and complies with Malaysian law.

This Privacy Policy applies to:

  • All personal information collected through the 115zr.my website
  • Data collected during the 115zr member account registration and verification process
  • Financial transaction information collected during deposits and withdrawals
  • Usage data and gaming activity recorded while you use 115zr's services
  • Any communication between you and the 115zr support team via live chat, email, or other channels
Important Note: This Privacy Policy should be read together with 115zr Terms & Conditions which is the primary agreement between you and our platform. Together, both documents form the legal framework governing your relationship with 115zr.
Section 2

Types of Personal Data Collected by 115zr

115zr collects several categories of personal data necessary to provide a safe, fair, and legally compliant service. Below is a detailed explanation of the types of data we collect:

Data Category Specific Examples How It Is Collected
Identity Information Full name, MyKad number, date of birth, gender Registration form & KYC
Contact Information Malaysian phone number, email address, mailing address Registration form
Financial Data DuitNow account number, TnG/GrabPay wallet ID, transaction records Deposit & withdrawal process
Activity Data Gaming history, bets, winnings, login records Automated platform system
Technical Data IP address, device type, operating system, browser Automatic server logs
Communication Data Live chat records, support emails, feedback Customer support interactions
Cookie Data Session cookies, preference cookies, analytics cookies Browser technology

115zr does not collect sensitive personal data such as health information, religious beliefs, or political views unless there is a specific legal requirement mandating such collection.

Section 3

Purpose of Data Collection & Processing

115zr only collects and processes your personal data for the following legitimate and clearly stated purposes. We do not use your data for any other purpose without first notifying you:

  • Account Management: Creating, verifying, and managing your 115zr member account, including secure login processes and identity verification (KYC).
  • Financial Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u / CIMB Clicks), Boost, and ShopeePay, and to manage withdrawal of winnings securely and accurately.
  • Gaming Service Provision: Enabling you to access and enjoy all games on 115zr — including slots, Live Casino, and table games — with a smooth, personalised experience.
  • Legal & Regulatory Compliance: To fulfil legal obligations under PDPA 2010, anti-money laundering (AML) laws, Know Your Customer (KYC) requirements, and directives issued by Malaysian authorities.
  • Security & Fraud Prevention: Identifying, investigating, and preventing fraudulent activity, multi-account usage, money laundering, and other security threats against the 115zr platform and its members.
  • Responsible Gaming: Monitoring gambling patterns to identify potential problem gambling and provide appropriate assistance to members who need it, in line with 115zr's commitment to responsible gaming.
  • Service Communications: Sending you important notifications relating to your account, transactions, policy updates, and relevant security information.
  • Platform Improvements: Analysing aggregated and anonymised usage data to understand how members use 115zr and to continuously improve the overall user experience.
  • Marketing (with consent): To send information about 115zr's latest promotions, bonuses, and offers to members who have consented to receive marketing communications.
Data Minimisation Principle: 115zr adheres firmly to the principle of data minimisation — we only collect data that is genuinely necessary to achieve the purposes stated above. We do not collect excessive data or data that lacks a clear and legitimate purpose.
Section 4

Legal Basis for Data Processing

Under Malaysia's Personal Data Protection Act 2010 (PDPA), 115zr processes your personal data on one or more of the following lawful legal bases:

  • Consent: When you register a 115zr account and agree to this Privacy Policy, you give your consent for us to process your data for the stated purposes. You may withdraw this consent at any time, though doing so may affect our ability to provide services to you.
  • Contract Performance: Processing required to fulfil our contractual obligations to you as a 115zr member — including processing financial transactions and providing access to gaming services.
  • Legal Obligation: Processing required to comply with applicable Malaysian laws, including the PDPA 2010, AML/CFT legislation, and reporting obligations to the relevant authorities.
  • Legitimate Interest: Processing required for 115zr's legitimate interests, such as fraud detection, platform security, and service improvement — provided these interests do not override your fundamental rights and freedoms.
Section 5

Data Sharing with Third Parties

115zr does not sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes without your explicit consent. However, we may share data in the following limited circumstances:

  • Payment Service Providers: Required data is shared with our approved payment service providers — Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, ShopeePay — solely for the purpose of processing your financial transactions. All these providers are bound by strict data protection agreements.
  • Game Platform Providers: Minimum technical data required is shared with 115zr's gaming software providers to ensure the delivery of a smooth and fair gaming experience for all members.
  • Malaysian Authorities: 115zr will disclose personal data to the relevant Malaysian authorities when required by law, court order, or a valid request from a law enforcement agency. This includes reports required under Malaysia's anti-money laundering laws.
  • Technical Service Providers: Third-party technical service providers that assist 115zr in operating the platform — such as cloud computing, analytics, and cybersecurity services — may have limited access to data solely to carry out their technical functions.
Third-Party Protection: All third parties that receive data from 115zr are bound by strict data processing agreements, prohibiting them from using that data for any purpose other than those specified by 115zr, and requiring them to protect the data to a standard equal to or higher than what we apply ourselves.
Section 6

115zr's Data Security Measures

115zr implements a comprehensive range of technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption: All data in transit between your device and 115zr's servers is protected by Transport Layer Security (TLS) encryption with a 256-bit key length — the highest security standard in the industry.
  • Database-Level Encryption: Sensitive data stored in 115zr's databases — including identity and financial information — is encrypted using advanced encryption algorithms for an additional layer of protection.
  • Strict Access Controls: Access to 115zr systems and databases containing members' personal data is restricted to personnel with a legitimate business need. All access is logged and continuously monitored.
  • Two-Factor Authentication (2FA): All 115zr internal systems that process member data are protected by two-factor authentication to prevent unauthorised access even in the event of a compromised password.
  • Regular Security Audits: 115zr conducts regular internal and external security audits to identify and address potential vulnerabilities before they can be exploited.
  • Incident Response Plan: 115zr has a comprehensive incident response plan to address any data breaches promptly, minimise impact, and notify affected members in accordance with PDPA requirements.
Your Security Responsibilities as a 115zr Member

While 115zr takes comprehensive security measures, you also play an important role in protecting your account. Use a strong and unique password, never share your login credentials with anyone, log out after each session especially on public devices, and contact 115zr immediately at [email protected] if you suspect any suspicious activity on your account.

Section 7

Data Retention Period

115zr retains members' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law:

  • Active Account Data: For as long as your account remains active with 115zr. This data is necessary for us to continue providing services to you.
  • Data After Account Closure: Up to 7 years after account closure, in accordance with Malaysian legal requirements relating to financial records and AML/CFT compliance. These records are retained in a restricted format and accessible only for legal compliance purposes.
  • Financial Transaction Records: Minimum 7 years in accordance with applicable Malaysian tax and financial regulatory requirements.
  • Security & Activity Logs: Up to 2 years for fraud detection purposes and to resolve any disputes that may arise.
  • Support Communication Records: Up to 3 years for reference and service quality control purposes.
  • Marketing Data: Until you withdraw your consent to receive marketing communications, after which this data will be promptly deleted or de-identified.

Once the stipulated retention period has expired, 115zr will ensure your personal data is securely deleted, anonymised, or archived in accordance with established data management procedures.

Section 8

Your Rights Under Malaysia's PDPA

As a 115zr member and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data. 115zr is committed to respecting and facilitating the exercise of all these rights:

Your Rights as a 115zr Member Under the PDPA

All these rights are protected under Malaysia's Personal Data Protection Act 2010, and 115zr is committed to facilitating their exercise.

Right of Data Access

You have the right to obtain a copy of the personal data 115zr holds about you. Data access requests can be submitted by email to [email protected] and will be processed within 21 business days.

Right to Data Rectification

If any personal data held by 115zr is inaccurate, incomplete, or out of date, you have the right to request its prompt correction. Please contact the 115zr support team or update your details directly in your account settings.

Right to Data Erasure

You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose. Such requests are subject to 115zr's legal obligations to retain certain records.

Right to Object to Processing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances specific to your situation.

Right to Data Portability

You have the right to receive the personal data you have provided to 115zr in a structured, machine-readable format, and to transfer that data to another data controller where technically feasible.

Right to Withdraw Consent

Where the processing of your data is based on consent, you may withdraw that consent at any time. Withdrawal will not affect the validity of any processing that took place prior to the withdrawal.

How to Exercise Your Rights

To exercise any of the rights listed above, contact the 115zr Data Protection Officer by email at [email protected] with the subject line "Personal Data Rights Request". Please include your full name, 115zr account number, and the specific right you wish to exercise. We will acknowledge receipt of your request within 3 business days and fulfil it within the timeframe prescribed by the PDPA.

Section 9

Cookies, Tracking Technologies & Analytics

115zr uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and understand how members use our services. Below is an explanation of the types of cookies we use:

You can manage your cookie settings through your browser settings. However, disabling essential cookies will affect the functionality and security of your 115zr platform experience.

Section 10

Protection of Children's Data

The 115zr platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If you are a parent or guardian and believe that your child under the age of 18 has provided personal data to 115zr without your knowledge, please contact us immediately at [email protected]. 115zr will take prompt steps to delete the relevant data and close any account that may have been created by the underage individual.

115zr's Minor Protection Measures: All 115zr account registrations require age verification via valid MyKad information. 115zr also encourages parents and guardians to enable parental control software on shared devices to prevent underage individuals from inadvertently accessing the platform.
Section 11

Amendments to the Privacy Policy

115zr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in how we handle members' personal data. The following procedure will be followed for all amendments:

  • The "Last Updated" date at the top of this Privacy Policy will be updated to reflect any changes made
  • Material amendments — those that significantly change how we collect or use your data — will be communicated to members at least 30 days before taking effect, via in-platform notifications or email to your registered address
  • Continued use of the 115zr platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy
  • If you do not agree with the amendments made, you have the right to request closure of your account before the amendments take effect and to apply for deletion of your data in accordance with the rights set out in Section 8
Section 12

Contact the 115zr Data Protection Officer

For any enquiries, concerns, or requests relating to this Privacy Policy or how 115zr handles your personal data, please contact our Data Protection Officer (DPO):

  • Email: [email protected] (Subject: "Personal Data Privacy")
  • Live Chat 24/7: Via the 115zr platform — for immediate enquiries
  • Response Time: We guarantee a response within 3 business days for all privacy-related enquiries

If you are dissatisfied with how 115zr has handled your privacy complaint, you have the right to escalate the matter to Department of Personal Data Protection Malaysia which is the regulatory authority responsible for PDPA compliance in Malaysia.

Our Commitment to You: 115zr believes that trust is the foundation of a strong relationship between a platform and its members. Protecting your personal data is not merely a legal obligation for us — it is a moral responsibility we embrace wholeheartedly. We will always strive to handle your data in the manner you expect and deserve.

Why Does Data Protection Matter to 115zr Members?

Many online casino players are unaware of how important it is to understand how the platforms they use handle their personal data. At 115zr, we believe that transparency about our data handling practices is more than just a compliance requirement — it is the foundation of the trust you place in us every time you log in, make a deposit via Touch 'n Go or DuitNow, and play your favourite games.

Your Financial Information Is Secure

Your Touch 'n Go, GrabPay, DuitNow, FPX Maybank2u, or CIMB Clicks account details are never stored directly on 115zr's servers. All payment processing is handled by licensed payment providers that maintain their own PCI-DSS security standards.

Your Gaming Activity Is Private

Your game history, betting records, and activity patterns on 115zr are protected personal data. We do not share this information with third parties for marketing purposes or for any analysis unrelated to the platform's operations.

Your Malaysian Phone Number Is Protected

The Malaysian phone number you register with 115zr is used solely for account verification, essential service communications, and DuitNow processing. We do not share your phone number with any third-party marketing parties.

Your KYC Documents Are Handled Securely

Your MyKad copy or other identity verification documents submitted for the KYC process are stored in a strictly encrypted system, accessible only to authorised personnel, and deleted once the retention period required under Malaysian law has lapsed.

Frequently Asked Questions About Data Privacy at 115zr

Here are concise answers to the questions most frequently asked by 115zr members regarding their privacy and data protection.

Does 115zr share my data with marketing agencies?

Absolutely not. 115zr never sells or shares members' personal data with marketing agencies or third-party advertisers. Any marketing communications you receive from 115zr are based solely on data you have provided to us, and you may opt out at any time.

What happens to my data if I close my 115zr account?

Your data is not deleted immediately upon account closure — this is a requirement under Malaysian law. Financial and identity records are retained for up to 7 years in accordance with legislation. After that period, data will be securely deleted or fully anonymised.

Can I request a copy of all the data 115zr holds about me?

Yes, this is your right under Malaysia's PDPA. Submit a data access request to [email protected] with the subject line "Data Access Request" along with your account number. We will process your request within 21 business days.

How does 115zr protect my data from hacking?

115zr employs a combination of 256-bit SSL encryption, database encryption, strict access controls, continuous monitoring, and regular security audits. While no system is 100% impenetrable, we uphold the highest reasonable security standards in the industry.

Will 115zr notify me if a data breach occurs?

Yes. In accordance with Malaysia's PDPA, 115zr will promptly notify affected members and the relevant authorities in the event of a data breach that requires notification. The notification will include details about the nature of the breach and the steps you should take.

Your Data Protection is 115zr's Top Priority

By reading 115zr's Privacy Policy, you now have a clear understanding of how your personal data is protected, how it is used, and what rights you hold. Your trust in 115zr is something we never take lightly — and data protection is one of the concrete ways we demonstrate that commitment every day.

Live Chat 24/7 — For Privacy Enquiries

115zr's Malay-speaking support team is available around the clock to assist with any privacy or data protection enquiries via in-platform live chat.

Data Protection Officer Email

For formal requests concerning PDPA data rights, contact us at [email protected] with the subject line "Personal Data Privacy". A response is guaranteed within 3 business days.

Related Documents

Read also Terms & Conditions and page Responsible Gaming 115zr for a full understanding of your rights and responsibilities.

Play Safe at 115zr

Your data is protected, your rights are respected, and your gameplay is guaranteed to be fair. Register a free 115zr account today and begin a safe, enjoyable, and responsible gaming journey.

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